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Hospitality Workforce Management

Hospitality workforce management services aren’t just for big businesses.

In the increasingly competitive hospitality & tourism sector, many small and medium-sized businesses are making the strategic decision to outsource the labour intensive activities such as resourcing, administration and scheduling.

No one likes to be treated like a number. Our team of people and culture specialists manage an average of 40,000 shifts per year for around 400 hospitality workers, and we know every single person by name, not their employee number.

That’s everything from advertising a smart resourcing strategy, creating bespoke interview guidelines and skills assessments, through to new starter onboarding, sick call replacements, performance reviews and exit interviews. It’s a complete outsourced solution, but not what you expect from an agency.

If you have an operation that you’re planning to grow, talk to us before investing in Full-Time back office headcount, software platforms and subscriptions. We’ve invested in market leading talent and technology, so you don’t have to. 

Swing by and check out our operation and discover what makes us the #1 employer in the hospitality industry.



​Operations that may benefit these solutions are;

  • Restaurants
  • Events, Convention and Exhibition Centres
  • Corporate Offices, Boardrooms
  • Catering Companies
  • Hotels

We've been working with Benchmarque since the beginning almost 6 years ago.
Benchmarque provides us with a variety of candidates. They expedite the process of trialling and hiring new staff by streamlining the recruitment process and performing most of the intricate administrative processes involved.

Charlotte Castelli | Assistant Restaurant Manager​

Workforce Management


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Our Company By Numbers

By 2020
100K+
candidates introduced to industry

More than
20K+
candidates assessed

We have supported
750+
businesses

Track record
10
years in Australia