Industry experts forecast that by 2020, the hospitality and tourism sector will experience a shortfall of over 123,000 skilled personnel to take up positions in our restaurants, hotels, events, bars and cafes. Hospitality skills assessment and training is vital to combating these critical numbers.
For most operators, the challenges today are already proving difficult. Even the most effective managers don’t have the time or can risk the quality of service by training lowly skilled candidates on the job.
Being on the frontline of today’s modern service expectations, we adapt assessment criteria to ensure the 20,000 people through our doors are always on the receiving end of skills that are most sought after and required on the front line for today’s best operators.
Improve and retain the value in your cost to hire. Increase retention and experience the benefits of tailored skill based interview assessments before you contract any of your front of house personnel.