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Hospitality Skills Assessment and Training

Industry experts forecast that by 2020, the hospitality and tourism sector will experience a shortfall of over 123,000 skilled personnel to take up positions in our restaurants, hotels, events, bars and cafes. Hospitality skills assessment and training is vital to combating these critical numbers.

For most operators, the challenges today are already proving difficult. Even the most effective managers don’t have the time or can risk the quality of service by training lowly skilled candidates on the job.

Being on the frontline of today’s modern service expectations, we adapt assessment criteria to ensure the 20,000 people through our doors are always on the receiving end of skills that are most sought after and required on the front line for today’s best operators.

Improve and retain the value in your cost to hire. Increase retention and experience the benefits of tailored skill based interview assessments before you contract any of your front of house personnel. 


Already made that hire but have highlighted a lack of technical skills?

Talk to us about our bespoke front of house short courses for your current team and get them skilled up in under 4 hrs.


Our hospitality skills assessment and training provide capability in;

  • Event operations (all services)
  • Bottle Service and premium spirits assessment
  • A la carte restaurant skills
  • Intro to Wine Appreciation
  • Barista skills


Skills Assessment & Training


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Our Company By Numbers

By 2020
100K+
candidates introduced to industry

More than
20K+
candidates assessed

We have supported
750+
businesses

Track record
10
years in Australia