I’m not sure I always thought I would be involved in hospitality at this level, but now that I’m here I can't imagine being anywhere else.
My hospitality and event career began at the prestigious Ritz-Carlton Hotel in Double Bay where I developed a passion for customer service through posts in Guest Services & Banqueting departments. Rich in tradition, detailed in service and with a history of exceeding expectations, The Ritz Carlton provided me with the foundation and knowledge to deliver memorable experiences to customers and guests where I was eager to translate what I had absorbed into further service related experiences in the industry.
I then performed extended periods of front of house service in some of Sydney’s well-known eateries, bars and venues such as Darley St Thai, Sailors Thai, Café Sydney, Bel Mondo, Aqua Luna and finally Merivale, where my passion for service found a suitable outlet to explore the dynamic world of hospitality.
From very humble beginnings in 2006, I have applied a controlled growth strategy for BENCHMARQUE based on the premise that bigger is not always better and delivering consistent service quality, not volume, is what our name stands for. After all, we deal in people and service.
Our staff are our greatest asset and we treat them with the same exact respect, empathy and gratitude that we expect to be treated ourselves, for we were all once in their shoes, working operationally in the current roles we now manage.
A decade on and drawing on 22 years experience working across Sydney’s hospitality industry, I am just as committed to delivering exceptional levels of casual staffing, and workforce management solutions specific to each client’s requirements, as the day I started.
My passion now involves educating others to explore hospitality as life experience. My mission is to inspire 100,000 people to take up a job or begin a career in the industry, so whether it’s a career choice or something you just enjoy while you study, you never know – you might just end up making it your life.
To achieve my goal, I am most interested and available for speaking engagements at schools or colleges. Please contact me directly if you feel you could benefit from me spending some time with your students.